We have shipped to over 5,000 homeowners since 2003. Our failure rates are less than 1%. During this period, we had approximately 70-75 installation failures. There were also 30 or 35 people we could not satisfy with our product. I don’t believe any contractor could have satisfied these people. We bend over backwards to make our customers happy and we’ll do the same for you!
The bulk of these customers did not have a control number and did not call us every step of the way for instructions. We would not have the highest rating of A plus from the BBB if this were not true.
99.5% customer satisfaction rate
- If you break down the figures that are listed above it will show you that we have a 99.5% satisfaction rate.
- There is no manufacturer on the internet today that comes close to satisfying their customers.
- There is no manufacturer on the internet today that has testimonials that are 6-13 years old.
- There is no manufacturer on the internet today, in the pool coating industry, that has an BBB A+ rating.
- There is no manufacturer on the internet since 2003 that has ever met the UltraGuard challenge. The only way they can hope to get a order from you is by misleading the quality of their products or make negative statements about UltraGuard, which of course is a LIE. If you can prove to me that this website in anyway misrepresents or you find what you consider a lie, we will give you your order for free.
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